Refund policy

Refunds for Agreement Pro credits

Agreement Pro sells credits, not subscriptions. This page explains when a credit purchase can be refunded and how to ask.

Last updated: 14 October 2026

How credits work

Credits are bought inside the Agreement Pro app through Google Play. Only the owner of an account can buy them; staff share the same balance but cannot buy.
Credits are used for paid actions, such as creating an agreement. Before a paid action is charged, the app shows its cost and your balance and asks you to confirm.
Credits do not expire.
If a paid action fails before it finishes, the credits held for it are returned to your balance.
If the app retries the same action after a network problem, it is not charged a second time.

You can ask for a refund of a credit pack as long as none of the credits from that purchase have been used or are being held for an action in progress.
A refund removes all credits from that purchase, including any first-purchase bonus that came with it.
The money is returned through Google Play to the payment method you used. How long it takes depends on Google Play and your bank or payment provider.

A purchase whose credits have been partly or fully used.
Credits our team added to your account, and any free credits, because no payment was made for them.
Credits left in an account that has been deleted. Deleting an account removes its credit balance, so ask for any refund before you delete it.

Email support@agreementpro.in from the email address on your Agreement Pro account, or write to us from Help in the app.
Use the subject line "Refund request".
Include the phone number registered on the account and the Google Play order number from your receipt email.
We check that the credits are unused, then issue the refund and reply to confirm. The account owner is also told by email and in the app when the credits are removed.

You can also ask Google Play for a refund directly. Google decides those requests under its own refund policies.
If Google Play refunds or cancels a purchase, any credits from it that are still unused are removed from your balance. Credits already used are not taken back.
If a payment is still pending and is then cancelled, no credits are added.

Agreement Pro is operated by Vani Technologies. Write to us and we will tell you the status of your request.